What This Fault Looks Like
A musty or sour smell coming from the drum, door seal, or clothes after washing.
If this sounds familiar, you’re not alone — it’s one of the more common washing machine faults our technicians repair across Pretoria homes.
Why This Happens
In most cases, mould and mildew build-up in the door seal, detergent drawer, and drum, usually caused by frequent low-temperature washes and leftover moisture.
How We Repair It
When you book a technician for this fault, we deep clean the seal, drum, and dispenser areas, check for any underlying drainage fault contributing to standing water, and advise on a maintenance routine to prevent recurrence.
We carry common replacement parts for most major brands, including Defy, Samsung, LG, Bosch, Whirlpool, and Hisense, so many repairs are completed in a single visit.
Should You Try to Fix This Yourself?
A quick word of caution: Some of these issues — like clearing a simple blockage — are safe for a confident homeowner to check first. Others involve electrical components or moving parts that carry real risk if handled incorrectly, and a misdiagnosis can end up costing more than the original repair would have. If you’re ever unsure, it’s worth getting a professional opinion before attempting a DIY fix.
A Final Note
Leaving the door open slightly between washes goes a long way toward preventing this from coming back.
Book a Repair in Pretoria
Our technicians offer same-day, on-site repairs across Pretoria for a fixed R450 call-out fee, which is waived if you go ahead with the repair. We’ll diagnose the fault accurately, explain what’s wrong in plain terms, and give you an upfront price before any work begins.