What This Fault Looks Like
A puddle forms behind or beside the machine, often only noticeable once it’s spread across the floor.
If this sounds familiar, you’re not alone — it’s one of the more common washing machine faults our technicians repair across Pretoria homes.
Why This Happens
In most cases, loose hose clamps, a cracked hose connector, or a hose that has slipped out of its drainage standpipe are common causes.
How We Repair It
When you book a technician for this fault, we re-secure or replace hose clamps, check the connector fittings for cracks, and properly reposition the hose into the drainage point with the correct clearance.
We carry common replacement parts for most major brands, including Defy, Samsung, LG, Bosch, Whirlpool, and Hisense, so many repairs are completed in a single visit.
Should You Try to Fix This Yourself?
A quick word of caution: Some of these issues — like clearing a simple blockage — are safe for a confident homeowner to check first. Others involve electrical components or moving parts that carry real risk if handled incorrectly, and a misdiagnosis can end up costing more than the original repair would have. If you’re ever unsure, it’s worth getting a professional opinion before attempting a DIY fix.
A Final Note
We always double-check hose routing before leaving to make sure it can’t work loose again.
Book a Repair in Pretoria
Our technicians offer same-day, on-site repairs across Pretoria for a fixed R450 call-out fee, which is waived if you go ahead with the repair. We’ll diagnose the fault accurately, explain what’s wrong in plain terms, and give you an upfront price before any work begins.