What This Fault Looks Like
No heat at all during the wash cycle, sometimes paired with an error code on newer machines.
If this sounds familiar, you’re not alone — it’s one of the more common washing machine faults our technicians repair across Pretoria homes.
Why This Happens
In most cases, heating elements burn out over time, especially in areas with hard water that causes scale build-up around the element.
How We Repair It
When you book a technician for this fault, we test the element for continuity, remove the old burnt-out unit, and fit a correctly rated replacement element.
We carry common replacement parts for most major brands, including Defy, Samsung, LG, Bosch, Whirlpool, and Hisense, so many repairs are completed in a single visit.
Should You Try to Fix This Yourself?
A quick word of caution: Some of these issues — like clearing a simple blockage — are safe for a confident homeowner to check first. Others involve electrical components or moving parts that carry real risk if handled incorrectly, and a misdiagnosis can end up costing more than the original repair would have. If you’re ever unsure, it’s worth getting a professional opinion before attempting a DIY fix.
A Final Note
Regular descaling can help extend the lifespan of your heating element, especially given Pretoria’s harder water in some areas.
Book a Repair in Pretoria
Our technicians offer same-day, on-site repairs across Pretoria for a fixed R450 call-out fee, which is waived if you go ahead with the repair. We’ll diagnose the fault accurately, explain what’s wrong in plain terms, and give you an upfront price before any work begins.