What This Fault Looks Like
Grinding or whining noises, agitation without proper drum movement, or a complete loss of spin function.
If this sounds familiar, you’re not alone — it’s one of the more common washing machine faults our technicians repair across Pretoria homes.
Why This Happens
In most cases, internal gearbox components wear down over years of heavy mechanical use, particularly in older top-loading machines.
How We Repair It
When you book a technician for this fault, we assess whether the gearbox can be repaired or needs full replacement, and carry out the repair using parts suited to your specific model.
We carry common replacement parts for most major brands, including Defy, Samsung, LG, Bosch, Whirlpool, and Hisense, so many repairs are completed in a single visit.
Should You Try to Fix This Yourself?
A quick word of caution: Some of these issues — like clearing a simple blockage — are safe for a confident homeowner to check first. Others involve electrical components or moving parts that carry real risk if handled incorrectly, and a misdiagnosis can end up costing more than the original repair would have. If you’re ever unsure, it’s worth getting a professional opinion before attempting a DIY fix.
A Final Note
Gearbox repairs are more involved, so we always provide a clear quote before starting work.
Book a Repair in Pretoria
Our technicians offer same-day, on-site repairs across Pretoria for a fixed R450 call-out fee, which is waived if you go ahead with the repair. We’ll diagnose the fault accurately, explain what’s wrong in plain terms, and give you an upfront price before any work begins.