What This Fault Looks Like
No movement at all from the drum, with no humming or sound from the motor area.
If this sounds familiar, you’re not alone — it’s one of the more common washing machine faults our technicians repair across Pretoria homes.
Why This Happens
In most cases, a failed motor, a tripped thermal cut-out, or a broken connection between the motor and control board are common causes.
How We Repair It
When you book a technician for this fault, we test the motor directly for power and continuity, check the thermal cut-out, and replace the motor if it has failed internally.
We carry common replacement parts for most major brands, including Defy, Samsung, LG, Bosch, Whirlpool, and Hisense, so many repairs are completed in a single visit.
Should You Try to Fix This Yourself?
A quick word of caution: Some of these issues — like clearing a simple blockage — are safe for a confident homeowner to check first. Others involve electrical components or moving parts that carry real risk if handled incorrectly, and a misdiagnosis can end up costing more than the original repair would have. If you’re ever unsure, it’s worth getting a professional opinion before attempting a DIY fix.
A Final Note
Motor replacement cost varies depending on brand, so we always quote before proceeding.
Book a Repair in Pretoria
Our technicians offer same-day, on-site repairs across Pretoria for a fixed R450 call-out fee, which is waived if you go ahead with the repair. We’ll diagnose the fault accurately, explain what’s wrong in plain terms, and give you an upfront price before any work begins.